Contact
Last updated: September 2026
General email
For everything that does not fit a specific channel below:info@goalsforge.com. We respond within 5 business days.
By topic
- Billing, refunds, subscription
- info@goalsforge.com. Include the email address on your account. See therefund policy for the EU 14-day cooling-off right and the cancellation process.
- Account, data, privacy (GDPR)
- info@goalsforge.com. Access, rectification, portability, erasure requests are answered within 30 days. See theprivacy policy for the full process.
- Methodology, analyses, calibration
- info@goalsforge.com. Include the fixture, the competition, and the publish timestamp. Themethodology page describes how the model and the publish step work.
- Press, partnerships
- info@goalsforge.com. Include the outlet, deadline, and angle.
Response times
- Billing and account questions: within 5 business days.
- GDPR / data-rights requests: within 30 days (Art. 12(3) GDPR).
- Press requests: best-effort, usually within 2 business days.
What we will not do
We do not provide selection tips or guidance. We do not affiliate with or link to operators, and we will not introduce you to one. Goalsforge is a data analysis tool. Emails asking for tips or selections will get the same answer as the rest of the site.
Data controller
The data controller for personal data processed through this website and the Goalsforge account is:
FIFIJO
VAT: PL7191562591
Email:info@goalsforge.com
Supervisory authority
EU/EEA users may also lodge a complaint with their national data protection authority. The lead authority for Goalsforge is:
President of the Personal Data Protection Office (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
uodo.gov.pl